1. Introduction

VoiceWove ("we," "our," or "the Company") respects your privacy. This Privacy Policy explains how we collect, use, disclose, process, and protect information that you provide to us through our website, applications, and related services (collectively, the "Services").

2. Information We Collect

We may collect the following types of information:

2.1 Information You Provide

• Account information: Email address, username, and password when you create an account.
• Profile information: Any additional profile information you choose to provide.
• Payment information: Payment details when you purchase subscriptions or products.
• User content: Content you upload, create, or generate, including text inputs and audio files.
• Communications: Content of your communications with our customer support team.

2.2 Automatically Collected Information

• Usage data: Information about how you use our Services, such as feature usage, content generation, and interaction patterns.
• Device information: IP address, browser type, operating system, device identifiers, and other technical information.
• Cookies and similar technologies: Information collected through cookies and similar technologies, such as your browsing activity and preferences.

3. How We Use Your Information

We may use your information for the following purposes:

• To provide and maintain our Services, including voice synthesis and voice cloning features.
• To process your payment transactions.
• To personalize your experience and improve our Services.
• To communicate with you, including sending service notifications, updates, and marketing information.
• To analyze usage patterns and trends to improve our Services.
• To detect, prevent, and address technical issues or security concerns.
• To comply with legal obligations.

4. Audio Data and Voice Cloning

Specifically regarding our voice cloning features:

• We use audio samples you upload to create a digital model of your voice.
• This model is associated only with your account and is not shared with other users unless you explicitly authorize it.
• Your original audio files and generated voice models are used only for providing the Services and not for other purposes unless you explicitly consent.
• You can request deletion of your voice model and uploaded audio data at any time.

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With service providers: Third parties that provide services to us, such as payment processors, hosting providers, and customer support services.
• Business transfers: If we are involved in a merger, acquisition, bankruptcy, reorganization, or sale of assets, your information may be transferred as part of that transaction.
• Legal requirements: When we believe disclosure is necessary to (a) comply with applicable laws, regulations, or legal processes, or (b) protect our rights, property, or safety, or the rights, property, or safety of other users.
• With your consent: In other cases where you have consented.

5.1 Third-Party AI Service Providers

To deliver the Services, we rely on the following third-party processors. When you submit text for speech synthesis or generate a story, the relevant content is transmitted to these providers solely to perform the requested processing:

• MiniMax — text-to-speech synthesis and voice cloning model provider. Your text input and uploaded audio samples are processed by MiniMax to generate audio.
• DeepSeek — large language model provider. Text prompts submitted for story generation are processed by DeepSeek to create story content.
• Google — if you sign in with Google, we receive your Google account name, email address, and profile picture solely to create and authenticate your account.
• Resend — email delivery provider, used to send account verification and notification emails.
• Creem — merchant of record and payment processor for subscription and one-time purchases.
• Vercel, Neon, and Cloudflare — infrastructure, database, and CDN providers used to host and operate the Services.

These providers process your information only on our instructions and are bound by contractual confidentiality obligations. We do not sell your personal information or your generated content.

5.2 Google API Services User Data — Limited Use Disclosure

VoiceWove's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

5.3 Prohibited Use and AI-Generated Content Policy

VoiceWove strictly prohibits the use of the Services to create, generate, or distribute AI-generated non-consensual intimate imagery (AI NCII) or any other unlawful, harmful, or abusive content. We do not use Google APIs to generate, host, or distribute such content, and we suspend accounts that attempt to do so. Voice cloning features may only be used with audio of a voice you own or are authorized to use.

6. Data Security

We implement appropriate technical and organizational measures to protect your information against accidental loss, unauthorized access, use, alteration, and disclosure. However, no method of Internet transmission or electronic storage is 100% secure.

7. Data Retention

We retain your personal information no longer than necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights and Choices

Depending on your location, you may have some or all of the following rights:

• Right of access: Request a copy of the personal information we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete personal information we hold about you.
• Right to erasure: Request deletion of your personal information in certain circumstances.
• Right to restrict processing: Request restriction of processing of your personal information in certain circumstances.
• Right to data portability: Receive your personal information that we hold in a structured, commonly used, and machine-readable format, where feasible.
• Right to object: Object to our processing of your personal information.

To exercise these rights, please contact us using the contact information provided below.

9. Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we might have any information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and stored or processed in countries other than the country you are located in, where data protection laws may be different from those in your country. In such cases, we will ensure that appropriate safeguards are in place to protect your personal information.

11. Privacy Policy Updates

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on our website or through other communication channels. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@voicewove.com
Website: https://voicewove.com

Last Updated: October 12, 2026